Technical effects will doubtless occur with any e-commerce online business

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With any e-commerce online business, technical effects will doubtless occur. Even if the majority of your business is off-line, many people prefer on line product and service support. Customers need their questions answered quickly and personnel need a way to effectively manage their work. With the mainstream exercise of the online customers came a need for smarter, more reliable and, more perceivable customer living. iKode Helpdesk Occured!

iKode Helpdesk is a PHP help desk software that runs with a MySQL database.It is used to provide support to an online community, by adding a comprehensive FAQ section,solving tickets,and interacting with users via emails.

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good information i think i have to try that help desk............ +1 for this :D

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